Frequently Asked Questions
For your information, these are some of our most
frequently asked questions:
Q. Do you have a Minimum Order.
A. No we are happy
to supply any quantity from 1 - 1000.
Q.Why do I need any Design Origination
I have already got art work.
A. To operate an
Embroidery Machine your Artwork has to be turned into
one of several Embroidery Machine Formats. This is a
skilled job and is one of the main elements of a high
Q. Can you Originate my Design for me.
A. Yes we have many
years of experience producing high quality Embroidery
Designs for leading Companies, Sports Clubs, Schools and
Colleges etc... We have over 100,000 stock patterns
also, please ask.
Q. How long do you take to deliver.
A. Within 7/14
working days once you have approved the Embroidery
Design and paid the invoice. Existing customers/reorders
are much quicker, sometimes 1 to 2 working days (subject
to garments being in stock).
Q. How much does Design Origination
A. An average
Design would cost around £30 but we will give you an
accurate cost when we see the Design. Email us a good
quality JPEG image of your Design and we will give you a
Q. Can I use the Design again.
A. Yes, you simply
phone or fax us with your next order, as there is no
need to go through the design process again.
Q. I already have my Design on disk,
can you use it.
A. Yes if it is in
any of the main Embroidery formats. Toyota , Tajima,
Wilcom, Barudan, ZSK.
Q. I have got my own garments will
you Embroider them for me.
A. Yes, we will
give you a price when we see the Design.
Q. Do you do Children's Sizes.
A. Yes most of the
garments displayed can be supplied in children’s sizes.
Q. Can you Embroider Caps, Burgees,
Badges, Epaulettes etc...
A. Yes. In fact we
have embroidered on all sorts of garments – including
horse blankets, scarves, towels, swimming costumes etc…
Q. I want names of individuals on my
garments can you do that.
Monogramming is one of our many specialist services.
Q. I only want the name of my Company
on the garments do I have to pay for Origination.
A. If one of our
Standard Fonts is suitable then we could create a Design
Q. Can you give me any ideas for a
A. Yes we can
create Design ideas based on your brief and send you
artwork for approval.